Your privacy matters to us, whether you are our existing customer or are a new user, so please do take the time to peruse this section and if you have any questions or concerns contact us. (Contact details are given at the end of this section.)

Information we collect

We collect the following information to provide better services to all of our users,

• Name
• Contact details (mailing address, phone number, email address etc)
• Demographic information (postal code, regional information etc)
• Credit card details
• IP address
• IT information (browser type, browser language, hardware settings, OS settings etc)
• Other information relevant to our business relationship with you

How we collect the information

All the information would be provided only by you on the website. Some of the above information would be required by us only when there is a technical issue to be resolved.

We do not use cookies or any other method to extract information without your prior knowledge and consent.

What we do with the information

We use the gathered information for the following reasons,

• For shipment of the product, follow up and customer support
• Internal record keeping
• To improve our products and services
• Send notification mailers – only when necessary, as we do not send newsletters and promotional mailers, unsolicited or without prior permission
• Market research purposes

Security

Your privacy is important to us. We have suitable physical, electronic and managerial procedures in place, to safeguard the information we collect online.

• We review our information collection, storage and processing practices, including physical, electronic and managerial security measures to guard against unauthorised access to our systems.
• We restrict access to personal information to the employees, contractors and agents of VIEW Consumer Products, who need to know that information in order to process it for us and who are subject to strict contractual confidential obligations and may be disciplined or terminated if they fail to meet these obligations.

Accessing, controlling and updating your personal information

Whenever you use our website we provide you with access to your personal information. If that information is wrong or needs change, we strive to give you ways to edit/update or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We aim to maintain our service in a manner that protects information from accidental or malicious destruction. Because of this, we may not immediately delete or remove information from our backup systems, after you delete information from our site.

Information sharing

We do not sell, distribute or lease personal information to companies, organisations, individuals or any other third party. We do not share your personal information with any third party outside of VIEW Consumer Products, except in extremely rare case. Such cases include,

-          situations where we need to outsource part of our services, in any emergency

-          When the information is specifically needed from us by the laws of the Republic of India and if directed by a proper legal order from a Court of Law within the Indian Territory.

We may or may not seek your consent/send intimation before we share the information. It depends on the case.

If VIEW Consumer Products are involved in a merger, collaboration, acquisition or sale, we will continue to ensure the confidentiality of any personal information and would issue a notice to our users before personal information is transferred or becomes subject to a different privacy policy.

Application

Our website may contain links to other websites of interest. However, once you use these links to leave our site, our privacy policy terms do not apply. We do not have any control over the other website and hence we cannot be responsible for the protection and privacy of any information which you provide while using such sites and such sites are not governed by this privacy statement.

We suggest you to exercise caution and look at the applicable privacy terms of the website in question.

Enforcement

We regularly review our privacy policy and update it as necessary. When we receive formal written complaints regarding any issue of violation or misinformation, we will contact the complainant to follow up. We work with the appropriate regulatory authorities including and not restricted to the local police department (Guindy circle, Chennai City Police Department) to resolve any such complaints, if and only if we cannot resolve the issues directly by ourselves.

Changes

Our privacy policy may change from time to time, as we update this page as and when necessary. We will not reduce your rights without notice and consent.

We will post any privacy policy changes on this page. Notifications about the updates may or may not be made elsewhere. If the changes are significant, we will provide a more prominent notice on our blog, Facebook page, Twitter handle and LinkedIn profile. We suggest you check this page from time to time to ensure you are aware of our privacy policy as it is changed.

Contact us 

For suggestions to improve or about your concerns regarding our privacy policy or to communicate any suspicion of violation of the privacy policy please contact us as directed below.

Email to admin@viewnetindia.com only, as it is the primary email used by our web admin team.